ILOS

SSL Service Manager

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Wireframe options

Chips like D-004 link elements to the decisions register. Hide both for stakeholder demos.

Artifacts
10 Sitemap & build plan
00 Decisions register
01 Global shell
11 Dashboard spec
13 Requests console spec
14 Requests console wireframes
15 Referrals spec
16 Referrals wireframes
03 Profile wireframes
Walkthrough – referral to live service
Walkthrough – Scheduling
Wall board (TV mode)

These options are not part of the SSL Service Manager UI.

Verify item for this task
Scan the item you are about to install – the check runs against the task's picked stock, not against inventory. A wrong item is flagged before it reaches the property.
ExpectedFall detector pendant · SN FD-220992 – reserved for this task (Q-004)
Point the camera at the item's barcode / QR

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My Work

Everything assigned to you – open tasks to action, and what you have completed, grouped by day. Logged in as Ivan Kiryazov.

Open tasks
6
assigned to me
Due today
5
SLA today
Overdue
1
past SLA
On hold
1
awaiting
Completed
14
last 7 days
All clearNothing assigned – pick up a pool task nearby. See the pool

Planned for today – Tue 23 June

Today’s route

Installation Equipment change Decommission Assessment Welfare call Stops shown in visit order. Phone calls have no map pin.

Unassigned near my route – pool tasks you could pick up with a small detour

mi of my route

Assigned to me – open

Grouped by day · click a task to open it

On hold – tasks paused with a reason; each hold has a review date

Holding a task puts its whole request on hold · only the task can be resumed
TaskService userReasonHeld sinceReview due

Completed

Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. ● New referral survey live for GP practices. ● Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. ● New referral survey live for GP practices. ● Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. ● New referral survey live for GP practices. ● Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. ● New referral survey live for GP practices. ● Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. ● New referral survey live for GP practices. ● Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. ● New referral survey live for GP practices. ●
Help & keyboard shortcuts

Keyboard shortcuts

Ctrl/⌘ KJump to the global search – press again to close it
Ctrl/⌘ LSwitch theme – cycles System → Light → Dark
Ctrl/⌘ \Collapse or expand the side menu
F1 / ?Show the available keyboard shortcuts (this panel)
EscClose a popup or the search list
↑ ↓ EnterMove through the search suggestions and open one
/Focus the global search
g then d/r/u/fGo to Dashboard / Requests / Service Users / Referrals
nNew – context-aware (new request / new referral)
j / k + EnterMove down / up the list rows and open the highlighted one
[ / ]Previous / next page on paginated lists
e / a / hEdit / assign / hold the open record
Ctrl/⌘ EnterSubmit / save the current dialog
tToggle the wireframe annotations drawer
1–6Jump between profile tabs (Service User Profile)

Tips

  • Click the ILOS logo (top-left) to return to the Home dashboard.
  • Click a column heading with a sort arrow to sort a table; click again to reverse.
  • The header search offers Advanced search – a full cross-field search of every record.
  • Open the WIREFRAME ⚙ drawer on the right edge to hide the spec chips and annotations.

This is an interactive wireframe – shortcuts and flows are demonstrated, not connected to live data.

Delete task?

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My account
IK
Ivan Kiryazov
Project Manager · ivan.kiryazov@tunstall.com

Language & proofing

Spell-check – English & Welsh
Check spelling in both English and Welsh (Cymraeg) as you type in notes and forms.
Validate bilingual addresses
Accept and verify addresses whose street names appear in both Welsh and English (e.g. Heol y Bryn / Hill Road).

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