ILOS

SSL Service Manager

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Wireframe options

Chips like D-004 link elements to the decisions register. Hide both for stakeholder demos.

Artifacts
23 Inventory spec
17 Administration – Manufacturers & products
10 Sitemap & build plan
00 Decisions register
01 Global shell
12 Home dashboard wireframes
03 Profile wireframes
Walkthrough – referral to live service
Walkthrough – Scheduling
Wall board (TV mode)

These options are not part of the SSL Service Manager UI.

Inventory

Stock custody across the store network – Leeds Care Alliance G-004

Design round 2 – overview-first layout: the landing page is a stock dashboard (tiles computed live from the sample data), the store network is browsed as cards, and each working flow (Goods In, Transfers, Returns, Stock take, Scrap) is a sub-page with a scan-first surface. Replaces the v1 table-per-screen layout.

Store network

I-007 Organised for large networks – search, type filter and collapsible warehouse groups scale to 100+ stores

Needs attention

InventoryVan LS04 NRE

Van LS04 NRE Van · secondary

Mapped engineer: P. Reed · parent: Leeds Central Warehouse

One store detail is wireframed (pick any store on the overview – the header re-binds). Engineer mapping per I-007; the per-store receipt-confirmation flag per I-004.

ProductSerialState I-008SinceCustody note
ProductSerialFromSentReceipt

Confirm / reject mirrors the Transfers page (I-004) – the receiving store can act from either place.

Only the allocated responder uses this store’s equipment; task allocation ties to this store’s stock I-011

Send / receive rules for this store type I-007: a van (secondary) store sends and receives with service users and primary stores. It cannot receive goods-in deliveries directly I-006.

InventoryProducts

Products

Every product definition, shown at every stock level – including zero I-001

Creating manufacturers and products moved to Administration › Manufacturers & products (Ivan, 02 Jul – supersedes the in-place creation carried from I-001); this page is the operational stock view.

Zero-stock lines stay listed – “all possible stock items regardless of stock level”
Product Manufacturer Stock type Part codes I-001 Version In stock Level

Click a row for the product detail. Level = quantity vs the reorder level; a duplicated function (e.g. three fall detectors) is intentional – different manufacturers supply interchangeable products.

InventoryGoods In

Goods In

Accept any incoming shipment – external delivery, returned repair, or internal transfer I-006 I-004

Receive items

External deliveries land in primary stores only I-006

Every scan lands straight in the basket I-002 – serials are checked against the returns-to-manufacturer list: a match restores the unit with its full history instead of duplicating it I-009

Incoming shipments

0 I-004 One row per package – click to expand its products; accept / reject per item

Receiving basket

0
Scan an item to start.
0 items
InventoryGoods Out

Goods Out

Send stock anywhere – another store, or out to a manufacturer / distributor I-003 I-009

New consignment

Free-text reference or note for this consignment – the RMA number is filled in here automatically when you press Dispatch from Returns to Manufacturer.
Suggestions come from the origin store’s available stock; “Dispatch batch” on Returns-to-Manufacturer pre-fills this page with the RMA’s items.

Open outgoing consignments

Internal transfers only – external dispatches (to a manufacturer) aren’t tracked for receipt; follow them on the RMA

Consignment basket

0
Scan or search to add items.
0 items
InventoryQuarantine

Quarantine

Recovered and returned equipment being made safe to re-issue I-008

Quarantine work list

0 I-008 Sort by stage to batch-process items at the same step; click a row for the item detail
Product Serial Source In use Refurb progress Actions

Items leave quarantine one of three ways: Return to stock (all refurb tasks done → primary stock), Dispose… → the Returns-to-Manufacturer lifecycle, or Dispose… → Scrap.

InventoryReturns to Manufacturer

Returns to Manufacturer

RMA lifecycle – request approval for a batch, dispatch against it, track what comes back I-009

Marked for return – awaiting RMA

0
Product / serial Manufacturer Fault Type Marked

Items arrive here from Quarantine’s Dispose…. Select at least one to enable “Request RMA approval”; an RMA covers one manufacturer – mixed selections are refused with a message.

RMAs

0

Click an RMA to open it – dates, its products, and actions. Green rows are units already received back (fixed) through Goods In. On a dispatched RMA, tick products and mark them credit note received / not returned – they are purged from the system; the RMA completes when nothing is left with the manufacturer.

InventoryScrap store

Scrap store

No more ghost stock – scrapped items stay visible and the store can be purged I-010

Scrapped
last 6 months
0
items I-010
Scrapped
last 12 months
0
items
Currently
in scrap store
0
awaiting purge

Write-offs awaiting approval

0 Requested by installers during stock takes – approve to move to scrap, or reject to keep it in stock (higher privilege)

Scrap store contents

and 0 selected
Product / serialScrappedReason
InventoryStock Take

Stock Take

Scan everything in a store – then resolve what doesn’t match I-005

1 Pick store
2 Scan
3 Report & resolve

Which store are you counting?

Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. New referral survey live for GP practices. Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. New referral survey live for GP practices. Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. New referral survey live for GP practices. Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. New referral survey live for GP practices. Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. New referral survey live for GP practices. Planned maintenance Sun 02:00 – 04:00 - ARC unaffected. New referral survey live for GP practices.